r222 Responsible Gaming
At r222, we believe that gaming should always be enjoyable, controlled, and safe. Our Responsible Gaming programme gives every player in Bangladesh the tools, information, and support they need to stay in command of their play — from daily deposit limits and cooling-off periods to full self-exclusion options and professional support referrals.
Playing Safely at r222
r222 is committed to providing a safe, fair, and transparent gaming environment for all players in Bangladesh. Responsible gaming is not a footnote — it is a core part of how r222 operates. The tools and information on this page are available to every registered player, free of charge, at any time.
Set a daily, weekly, or monthly deposit cap directly from your account dashboard. Once a limit is set, it takes effect immediately. Requests to increase an existing limit are subject to a 7-day cooling-off period before taking effect — protecting you from impulsive changes made in the heat of the moment.
Need a short break? r222's time-out tool allows you to temporarily suspend your account for a defined period — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in, deposit, or place bets. Your account balance remains safe and is accessible once the time-out period expires.
If you believe your gambling has become a problem, r222 offers a self-exclusion programme that blocks access to your account for a minimum of 6 months, up to a permanent lifetime exclusion. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period — no exceptions.
r222 allows you to set session time reminders that notify you when you have been logged in and playing for a specified duration. These optional pop-up alerts help you stay aware of how long each gaming session lasts, so time spent playing never goes unnoticed.
In addition to deposit caps, r222 allows players to set a maximum loss threshold per day, week, or month. When you reach your configured loss limit within the chosen period, further wagering is automatically paused until the period resets — helping you maintain full financial control over your play.
r222's customer support team is available around the clock to assist with responsible gaming requests, account queries, and referrals to professional counselling services. Reach us at any time by emailing [email protected] — all responsible gaming enquiries are treated with strict confidentiality.
Strictly 21+ — No Exceptions
r222 operates a strict minimum age policy. All players must be 21 years of age or older to register an account, make deposits, and participate in any gaming or betting activity on the r222 platform. This policy applies to all players in Bangladesh without exception.
If you are under 21 years of age, you must not attempt to register or use the r222 platform. r222 actively verifies player ages during the KYC process. Any account found to belong to an underage player will be immediately and permanently closed, and all funds will be returned to the payment source after verification.
Parents and guardians are encouraged to use internet filtering tools (such as Net Nanny, Kaspersky Safe Kids, or Google Family Link) to prevent underage individuals from accessing online gambling platforms. If you suspect a minor has accessed r222 using your account, contact [email protected] immediately.
During account registration, r222 requires you to confirm that you are 21 years of age or older. Providing false information about your age is a violation of r222's Terms & Conditions and may result in permanent account closure.
Before processing your first withdrawal, r222 requires identity verification documents (National ID card, passport, or driver's licence). These documents are checked to confirm both your identity and your date of birth.
r222 reserves the right to request additional age verification documentation at any time if any doubt arises regarding a player's eligibility. Accounts may be temporarily suspended pending verification.
If you believe someone under 21 is using r222, please report it immediately to [email protected]. r222 takes all such reports seriously and will investigate promptly.
Your Responsible Gaming Toolkit
Every r222 player has access to a full suite of responsible gaming controls directly from their account settings. Here is a detailed breakdown of each tool and how to activate it.
Deposit limits allow you to cap how much money you transfer into your r222 account over a set time period. Available limit types:
- Daily deposit limit (resets every 24 hours at midnight BST)
- Weekly deposit limit (resets every Monday at midnight BST)
- Monthly deposit limit (resets on the 1st of each calendar month)
- Minimum configurable limit: ৳500 per period
- Limit reductions take effect immediately
- Limit increases require a mandatory 7-day waiting period
A time-out gives you a mandatory cooling-off break from all r222 gaming activity. During a time-out you cannot access your account. Available durations:
- 24-hour time-out
- 48-hour time-out
- 7-day time-out
- 30-day time-out
- Account balance is preserved throughout the time-out period
- Time-out cannot be shortened once activated — the full period applies
Self-exclusion is the strongest responsible gaming measure available. It permanently blocks your access to r222 for the chosen period. How to request self-exclusion:
- Email [email protected] with subject: "Self-Exclusion Request"
- Choose a period: 6 months, 1 year, 3 years, or lifetime
- Your account will be closed within 24 hours of the request
- You will be removed from all marketing communications immediately
- Self-exclusion cannot be reversed during the chosen period
- Lifetime exclusion is permanent and cannot be reversed under any circumstances
In addition to deposit limits, r222 allows players to set controls on their actual betting activity. These limits protect your bankroll independently of how much you deposit. Available wager and loss controls:
- Maximum daily loss limit (in BDT)
- Maximum weekly loss limit
- Maximum single-bet wager limit
- Session loss alerts — notified when you reach 50% and 75% of your limit
- Betting is automatically paused when the limit is reached
- Limit reductions take effect immediately; increases require 7 days
| Tool | Activation | Takes Effect | Reversible? | Status |
|---|---|---|---|---|
| Deposit Limit (reduce) | Account Settings | Immediately | Yes (7-day wait to increase) | Available |
| Deposit Limit (increase) | Account Settings | After 7-day wait | Yes | Available |
| Loss Limit | Account Settings | Immediately | Yes (7-day wait to increase) | Available |
| Time-Out (24h–30d) | Account Settings or Support | Immediately | No — full period applies | Available |
| Self-Exclusion (6m–3yr) | Email Support | Within 24 hours | No — period must complete | By Request |
| Lifetime Self-Exclusion | Email Support | Within 24 hours | No — permanent | By Request |
| Session Time Reminder | Account Settings | Immediately | Yes — adjustable at any time | Available |
Recognising Problem Gambling
Problem gambling can develop gradually, and many players are not immediately aware that their gaming habits have shifted from entertainment to compulsion. The following warning signs may indicate that gambling is becoming a problem that requires attention and support.
If any of the warning signs above resonate with your current experience, please reach out to r222 support immediately at [email protected]. Our team can activate responsible gaming tools on your account, refer you to professional counselling services, and ensure your account is protected while you take the time you need. Problem gambling is a recognised condition that responds well to early intervention — asking for help is a sign of strength, not weakness.
Check In With Yourself
Honest self-reflection is one of the most powerful responsible gaming tools available. Take a few moments to answer the questions below. If you answer "yes" to two or more of these questions, we strongly encourage you to contact r222 support or a professional counselling service.
If this self-assessment raises concerns, contact our support team at [email protected] and ask to activate a time-out, deposit limit reduction, or self-exclusion. All requests are handled confidentially and with care. You can also visit the FAQ page for more information on account controls, or review the Terms & Conditions for full details of our responsible gaming obligations.
Have you ever gambled more money than you originally planned to spend in a single session?
Have you ever borrowed money or sold personal belongings to fund your gambling activity?
Have you felt restless, irritable, or anxious when you tried to reduce or stop gambling?
Have you gambled to escape from personal problems, stress, or negative emotions such as anxiety or depression?
Have you returned to gambling on another day to try to win back money you lost previously (chasing losses)?
Have you lied to family members or friends about how much time or money you spend on gambling?
Has gambling ever caused you to miss work, neglect family responsibilities, or create financial difficulties?
Have you ever made multiple unsuccessful attempts to control, reduce, or stop your gambling without success?
Support Resources
r222 encourages all players who feel that gambling is negatively affecting their life to seek support. Below are the steps to get help through r222 and via professional counselling services.
Email [email protected] with the subject line "Responsible Gaming Request". State which tool you wish to activate — deposit limit, time-out, or self-exclusion. Our team responds within 24 hours and will guide you through the process. All responsible gaming requests are treated with the highest level of confidentiality.
Log into your r222 account and navigate to the Responsible Gaming section of your Account Settings to activate deposit limits, loss limits, or a time-out period instantly. These controls do not require support team involvement and take effect the moment you confirm them.
r222 strongly recommends that players experiencing problem gambling symptoms consult a qualified mental health professional or addiction counsellor. Professional counsellors can provide structured support, cognitive-behavioural therapy, and personalised recovery plans that go beyond what any gaming platform can offer on its own.
Opening up to a trusted family member or friend about gambling difficulties is a meaningful first step toward recovery. Sharing your experience can reduce isolation, create a support network, and help you stay accountable to the goals you set for yourself during the recovery process.
If you are concerned about a family member's access to online gambling sites, consider installing internet filtering software on shared devices. Many free and paid tools are available that allow you to block access to specific website categories, including online gambling platforms, at the device or router level.
Our dedicated responsible gaming support line is available 24 hours a day, 7 days a week, 365 days a year. We are committed to responding to all responsible gaming requests within 24 hours.
Email: [email protected]
Subject: Responsible Gaming Request
Response: Within 24 hours
Available: 24/7 — all days
Language: English
Enjoy r222 — Always Within Your Limits
Gaming at r222 is designed to be entertaining, safe, and fully in your control. Explore our games and betting markets knowing that our responsible gaming tools are always just one click away. For players aged 21 and above only.